Terms & Conditions

Welcome to Joint Genesis. These Terms and Conditions ("Terms") govern your access to and use of our website JointGenesis-buy.com (the "Site") and the purchase of our products. By accessing or using our Site, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE OR PURCHASING OUR PRODUCTS. If you do not agree with these Terms, you must not access or use the Site or purchase our products.

1. Acceptance of Terms

By accessing, browsing, or using this Site, or by purchasing any products from us, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies referenced herein.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Site after such modifications constitutes your acceptance of the updated Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

You must be at least 18 years of age to use this Site and purchase our products. By using the Site, you represent and warrant that:

• You are at least 18 years old
• You have the legal capacity to enter into binding contracts
• You are not prohibited from using the Site under applicable laws
• All information you provide is accurate, current, and complete

If you are under 18, you may not use this Site or purchase our products under any circumstances.

3. Product Information and Orders

3.1 Product Descriptions

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on the Site are accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are displayed in USD and are subject to change without notice. We reserve the right to correct pricing errors. If we discover a pricing error after you have placed an order, we will contact you with the option to either:

• Accept the correct price and proceed with the order, or
• Cancel the order and receive a full refund

3.3 Order Acceptance

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing or product information errors
• Suspected fraudulent or unauthorized transactions
• Violations of these Terms

3.4 Payment

Payment must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method.

4. Shipping and Delivery

We ship to addresses within the United States and select international locations. Shipping times vary based on location and shipping method selected.

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

5. Refund and Return Policy

5.1 60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee from the date of purchase. If you are not completely satisfied with your purchase, you may return the product within 60 days for a full refund of the purchase price (excluding shipping and handling costs).

5.2 Return Requirements

To be eligible for a refund, you must:

• Contact our customer support within 60 days of purchase
• Return all bottles (opened or unopened)
• Include proof of purchase
• Pay return shipping costs (unless the product is defective)

5.3 Refund Processing

Once we receive your returned product and verify its condition, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.

5.4 Non-Refundable Items

Shipping and handling charges are non-refundable unless the product is defective or we made an error in fulfillment.

6. Product Usage and Safety

Before using Joint Genesis, you should:

• Consult with a qualified healthcare professional, especially if you have pre-existing medical conditions
• Inform your doctor if you are taking prescription medications
• Discontinue use and consult your doctor if you experience adverse reactions
• Keep the product out of reach of children
• Store in a cool, dry place

Do not use if:

• You are under 18 years of age
• You are pregnant or nursing
• You have known allergies to any of the ingredients
• The safety seal is broken or missing

7. Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, videos, software, and compilations, is the property of Joint Genesis or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or display any content without written permission
• Modify, reverse engineer, or create derivative works
• Use our trademarks, logos, or brand names without authorization
• Frame or mirror any part of the Site
• Use automated systems to access or collect data from the Site

8. User Accounts

If you create an account on our Site, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete account information

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

9. Prohibited Activities

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Impersonate any person or entity
• Transmit viruses, malware, or other harmful code
• Interfere with the proper functioning of the Site
• Collect or harvest information about other users
• Engage in fraudulent, deceptive, or misleading practices
• Violate any applicable laws or regulations
• Resell or redistribute our products without authorization

10. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party sites.

Your use of third-party websites is at your own risk, and you should review their terms and privacy policies.

11. Disclaimer of Warranties

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of content
• Warranties that the Site will be uninterrupted, secure, or error-free
• Warranties regarding the results or effectiveness of products

No advice or information obtained from us or through the Site creates any warranty not expressly stated herein.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or data
• Loss of use or business interruption
• Personal injury or property damage
• Costs of procurement of substitute goods or services

Our total liability to you for any claims arising from the use of the Site or products shall not exceed the amount you paid for the products.

Some jurisdictions do not allow the exclusion or limitation of liability, so these limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Joint Genesis, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or products
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your violation of any applicable laws or regulations

14. Dispute Resolution and Arbitration

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

14.2 Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall be resolved by binding arbitration, except where prohibited by law.

The arbitration shall be conducted by a single arbitrator in accordance with the rules of the American Arbitration Association (AAA). The arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the fullest extent permitted by law:

• No arbitration or proceeding shall be joined with any other
• There is no right or authority for any dispute to be arbitrated on a class-action basis
• You waive your right to participate in a class action lawsuit or class-wide arbitration

14.4 Exceptions

Notwithstanding the arbitration agreement, either party may bring a claim in small claims court or seek injunctive relief in court.

15. Termination

We reserve the right to terminate or suspend your access to the Site, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Abuse of the Site or products
• Violation of applicable laws

Upon termination, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Joint Genesis regarding your use of the Site and products, and supersede all prior agreements and understandings.

18. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

19. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms at any time without notice to you.

20. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, natural disasters, pandemics, government actions, or labor disputes.

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By using this Site or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.